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Customer Care Executive - Hyderabad @ Tech Mahindra

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 Customer Care Executive - Hyderabad

Job Description

Hello Folks,


Greetings from Tech Mahindra Ltd.


We are hiring for Customer Service Executive & Sr. Customer Service Executive.


Key Responsibilities:

  • A professional approach in making and answering calls, sending emails and Answering Chats and providing information about products and services, taking input of issues and their redressal thereof.
  • Responsible to deliver high quality and productivity results that meet the identified targets
  • Appropriate and timely follow-ups wherever required.
  • Escalate unresolved queries to respective departments for accurate redressal

Requirements:

  • Ability handle tough situation with customer
  • Candidates should have excellent communication skills in English.
  • Good comprehension skills
  • Strong ability to multitask and take fast decisions independently
  • Willing to work in a 24*7 environment (Rotational shifts/5 Days a week)

Work Location - Hyderabad, Bahadurpally

Education - Intermediate/Graduate/PG (Should not be pursuing any regular course)

Require people with excellent communications.

Please contact following recruiters for open positions.


Garima Bhatt

Email ID - gb*******2@te*********a.com

Contact No. - 7982850***

Job Classification

Industry: BPO / Call Centre
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Full time

Education

Under Graduation: Graduation Not Required

Contact Details:

Company: Tech Mahindra Ltd
Address: SHARDA CENTRE,,SHARDA CENTRE,OFF KARVE ROAD,ERANDW, PUNE, Maharashtra, India
Location(s): Hyderabad

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Keyskills:   BPO Customer Service International Call Center Customer Care Inbound Voice International BPO International Voice Process

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₹ 3,00,000 - 5,00,000 P.A

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Tech Mahindra

Netmagic, an NTT Communications company, is India’s leading Managed Hosting and Cloud service provider, with 9 carrier-neutral, state-of-the-art data centers and serving more than 2000 enterprises globally. Headquartered in Mumbai, Netmagic also delivers Remote Infrastructure Management (RIM) se...