Job Description
:
1)Troubleshooting & Incident Management
- Manage and Lead service restoration/recovery of applications while leading technical resources(participating) during service
restoration process
- The ability to assist/ manage team with troubleshooting efforts: log file analysis and research for Distributed technologies (JAVA, Oracle , Windows server, Unix, Informatica, .Net)
- Perform moderately difficult and independent assignments in troubleshooting, problem diagnosis and problem resolution in one or more technologies within the technical area of expertise.
- Review and approve production related changes upon risk assessments.
2)Proactive Monitoring & Preventative Maintenance
3)Analysis
-Incident management - logging, prioritizing and resolving incidents and track them against various SLAs using Service Now tool.
-Problem management - Resolving recurring incidents permanently, performing break fix root causes and coordination with
Development teams for fix implementation.
-Change Management - Scrutinize the changes to the environment and provide Approval / rejection recommendations to the
client
Interested candidates kindly reach on:
va***********i@gm**l.com
7053013***
Employement Category:
Employement Type: Full time
Industry: Banking / Financial Services
Role Category: Application Programming / MaintenanceERP / CRM
Functional Area: Not Applicable
Role/Responsibilies: Site reliability Lead
Contact Details:
Company: Vibgyor Enterprises
Location(s): Multi-City, India
Keyskills:
application support
technical operations
java architecture
production support
site reliability