Desired Candidate Profile
Hiring Graduate Fresher For
Hinduja Global Solutions, Teleperformance, Aegis, Tech Mahindra (Freshers and Experienced Can Apply)
Contact Person :
Kanchan @ 9549797*** , Shivani @ 9517444***
In Case The Number Is Busy Please Whatsapp Your Name at The Same Number.
Interview Address: Outpace Consulting, B-77 Sec 2 Noida
Interview Time: 10.30 Am Documents Required: Aadhaar Card and Educational Documents (Graduation Certificates)
Pls go through the below mentioned Job Description ::
- Provide exceptional customer support when communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.
- Resolve tickets over the telephone, via email - Analyze customer reported information to identify problems and concerns.
- Perform problem research and testing when necessary.
- Deliver high quality and timely resolutions to problems.
- Initiate follow-up to other service areas when appropriate.
- Track and manage resolution of software deficiencies on customer's behalf.
- Successfully answer questions on technical aspects of the software applications.
- Perform other duties and responsibilities as necessary.
Required Candidate profile
> Candidate Should Have Descent Communication Skills
> Candidate Should Have Basic Computer Knowledge
> Candidate Should Be Willing To Work In Noida and Gurgaon
> Candidate Should Have Inclination Towards Customer Service
> Candidate Should Have Customer Centric Approach
Perks and Benefits
PF :: Cabs (As Per Company Policy and Process) :: Other Benefits
Education:
UG: Any Graduate - Any Specialization
PG: Any Postgraduate - Any Specialization
Contact Details:
Keyskills:
BPO
Inbound Customer Service
CRO
Customer Service
International Call Center
CCE
Voice Process
Inbound
Voice Support
CSA
Outbound
Customer Support
Sales
Technical Support
Domestic BPO
Customer Care
Fresher
Call Center
International BPO