Hiring for Laptop / Desktop Service Engineer
- HR Globe Recruitment
- 2 to 7 Yrs
- Chennai
- 3 years ago
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Job Description
Disassemble and reassemble computers using various types of hand tools. They help in producing test procedures for different types of products. They install and configure operating system software and upgrades.
Have to repair IT peripherals and equipment, such as printers, mobile devices, scanners, etc. They would have to reinstall operating systems when hard disks break down.
Carry out performance tests according to requirements, prepare test reports of products when needed, remove viruses, and troubleshoot malware, adware, spyware, etc. Apply software updates and patches as required.
Adjust computer hardware components to ensure better performance and diagnose network connectivity problems. Should know about the wiring of hardware devices.
Responsibilities also involve replacing screens on computers. Should resolve issues, such as problems with screens, network cards, and motherboards, video cards, sound cards, and software issues relating to Outlook or MS-Office, and windows error messages, among others, within the promised schedule date.
Adhere to the best practices policies of their organization, besidesits specific processes and procedures.
Accurately document service calls, as they work adhering to processes of the organization and the particular OEM they work for.
Should be learning new technologies without much guidance.Provide training to their team members on how to resolve basic issues that affect their computer systems.Help customer for logging and reporting of incidents.
Skill Required:
Must Installs, evaluates, detects, and troubleshoots different types of issues in laptop / desktop.
Must diagnose faulty hardware or software of laptops / desktop and resolve them.
Must have first-rate analytical and problem-solving skills.
Must have to travel to clients premises to fix issues whenever required & need to be prepared to work flexible hours.
Must also be prepared to do physical work, such as lifting computers or equipment, and, if necessary, shift them to other locations.
Must be good team players. They would have to interact with end users through phones, emails or chats.
Should have excellent communication skills, as they would need to explain technology to non-technical people.
Should be good at customer service and possess the ability to multitask.
Should work more with hardware peripherals than with software. But they should be proficient with the widely used operating systems, such as Windows, Linux or macOS.
Interested candidate kindly send your updated cv in HR Globe Recruitment service <im**n@hg*s.in > or can call on 8639780*** Imran Khan
Thanks and Regards
Imran Khan
Hr Head
HR Globe Recruitment service
Employement Category:
Employement Type: Full timeIndustry: IT - Software Role Category: Service / Installation / RepairGeneral / Other Software Functional Area: Not ApplicableRole/Responsibilies: Hiring for Laptop / Desktop Service EngineerContact Details:
Company: HR Globe RecruitmentLocation(s): Chennai
Keyskills: software services software field service engineering service engineering it service desk service laptop engineer
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