customer service representative
- Skylark Hr Solutions
- 1 - 5 Years
- Chennai
- 3 years ago
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Job Description
Role: Home Assessment Associate/ Customer serviceExperience: 1 + years in international voice
Salary: Upto 5.5 LPA
Notice Period: Immediate to 30 days
Location: Chennai
Work From Office
Responsibilities - Home Assessment Associate
You will analyze relevant home information and make decisions about needed repairs.
You will leverage tools built by our internal engineering teams, review and analyze
customer inputs like photos, videos, questionnaires, as well as governmental and real
estate records and you will apply Open Door policies and personal judgment to arrive at
repair decisions
You will partner with our renovations and pricing teams through escalation channels to
resolve edge-case scenarios and improve overall processes
You will engage in special projects as required to help improve our central home
operations processes, tools, and policies.
You will work on a collaborative, execution-oriented team with local management
Qualifications
Minimum qualifications
Strong English language skills (verbal and written)
At least 3 year of work experience with two years of calling (Inbound or outbound)
experience
Self-motivated and task-oriented
Experience collaborating with cross-team stakeholders
Experience in case management system
Willing to work in night shift
Interested candidates shoot your CV to [Confidential Information]
You will analyze relevant home information and make decisions about needed repairs.
You will leverage tools built by our internal engineering teams, review and analyze
customer inputs like photos, videos, questionnaires, as well as governmental and real
estate records and you will apply Open Door policies and personal judgment to arrive at
repair decisions
You will partner with our renovations and pricing teams through escalation channels to
resolve edge-case scenarios and improve overall processes
You will engage in special projects as required to help improve our central home
operations processes, tools, and policies.
You will work on a collaborative, execution-oriented team with local management
Qualifications
Minimum qualifications
Strong English language skills (verbal and written)
At least 3 year of work experience with two years of calling (Inbound or outbound)
experience
Self-motivated and task-oriented
Experience collaborating with cross-team stakeholders
Experience in case management system
Willing to work in night shift
Interested candidates shoot your CV to [Confidential Information]
Employement Category:
Employement Type: Full timeIndustry: Real EstateFunctional Area: Real EstateRole Category: Customer ServiceRole/Responsibilies: customer service representativeContact Details:
Company: Skylark Hr SolutionsLocation(s): Chennai+ View Contact
Keyskills: Customer Service Customer Suppor Customer Care Customer Service Executive Customer Care Executive International Voice International Voice Suppor International Sales International Business Manager International Call Center International Bp BPO Call
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