Medical Insurance Claim Assistance Department at We Assist has an important role of managing the Hospital Relations, Billing Related Queries, Client Relationship Management to ensure that the We Assist continues to be a competitive service provider in the Insure Tech, Reimbursement Claim Settlement and the related industry. With ambitious growth plans in mind, We Assist is looking to offer cutting edge solutions to both patients and the partner hospitals by leveraging technology and with unique product offerings.
Job Duties & Responsibilities
To interact with hospital insurance patients.
Sending Pre-Authorization and getting approval for Cashless claims.
Cross checking Packages or tariff before sending to Insurance Company or TPA.
Educating patient about deduction on settlement.
To create awareness about reimbursement claims. (Pre, Post & Hospitalization)
Collecting claim support documents from the patients / hospitals & coordinate with back-end team to ensure smooth transfer of data to the TPA/Insurance company.
Be available at the assigned hospital for six days in a week b/w 9.30am to 6.30pm
Efficiently and effectively handle grievance / issue raised by hospital staff & patients, escalate issue to the team leader, as necessary.
Follow-up and Updates to be given to the clients
Qualifications & Skills.
Any Diploma, Graduation / Under Graduation
1- 2 years of experience
Should have good analytical skills
Excellent interpersonal & communication skills
Open to travel and to be placed at different Hospital locations
Experience.
Worked in Hospital or Insurance 6 months to 02 years.
Additional Skills.
Strong verbal skills Fluency in English & Kannada.
Strong problem-solving skills and enthusiasm for new tasks and challenges
Relationship building skills.
Ability to multitask and prioritize, with a strong work ethic and attention to detail
Ability to operate with a high level of confidentiality and professionalism
Willingness to accept a high degree of uncertainty, jump in and help wherever needed, get hands dirty, and wear multiple hats on a fast-moving team.
About Us
We Assist is a disruptor in the field of InsureTech, Reimbursement Claims, Partner for many renowned Corporate Hospital Chains
We Assist offers one of its kind services that is designed to assist Health Insurance customers for a hassle-free Reimbursement Claim Experience. In the last 5 years we have solved thousands of reimbursement cases and boast about many happy customers. While the hospitals and family members of patients are focusing on the well-being of the patients, we take care of the cumbersome logistics and the laborious claim process on clients behalf.
Our 3 decades of experience and the legacy in the insurance industry via our parent company Karthika Insurance makes it easier to interact with the key stake holders and to get the job done on behalf of Partner Hospitals and Patients. We are based out of Bangalore, Karnataka and soon spreading our wings across India and are looking to grow faster.
Candidates can mail their resume to
[Confidential Information], [Confidential Information] or message/ WhatsApp your resume
+91 8431238***, + 91 9019928***, +91 7996110***