Responsible for daily operations of a full service branch office covering all aspects viz branch operations, lending, ,
security and safety in accordance with the Bank's guidelines.
1. Review && monitor AOF rejection cases, account closures, overdue FD && FD maturity data and renewals thereof
2. Scrutinize and verify customer requests, AOFs as per prescribed checklist before dispatching for processing.
Informing customers in case of rejections, if any.
3. Driving key Metrics by :
Daily checking of common pending folder of the branch and individual employees to ensure that no customer
request is pending with the staff along with random drawer audits
4. Maintaining lowest levels of wait-time through :
Load balancing among desks
Regular monitoring of pending tokens through Admin login
Analysis to understand employee level productivity && Daily roistering
Leave planning && Training calendar
Inculcate self learning culture among employees
Shuld have experience as a teller
should hav experience as a Deputy branch Manager or Branch operation Manager
Interested one can share their updated resume on hidden_email
Keyskills: front desk service officer deputy branch manager branch operation manager teller
“To Provide wide range of quality services on time at economical cost to our clients passionately and with a smile to enable them to drive rapid sustainable growth of their respective Businesses”