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International Voice Process @ Black & White Business

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 International Voice Process

Job Description

Dear Applicants!

Greeting from Black and White Business Solutions Pvt Ltd.!!

WE ARE HIRING!!

Any UG / Graduate Experienced or Fresher also can Apply

Huge Openings with TOP BPO MNC's - Technical Support & Customer support - (International Voice & Non Voice ).

ONE DAY INTERVIEW PROCESS- IMMEDIATE JOINING.

Education : UG / 10+2/ 10+3 / Diploma / Any Graduate in Any Specialization

Shift : Rotational Shifts / UK / US

Salary : Upto 4.5LPA

Designation : Technical Support Analyst /Senior Technical Support Associate/ Process Associate/ Senior Process Associate/ Technical Advisor / TSR / TSO

JOB Role :

Engaged in handling calls and Email Chats of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity and analysis.

For more quires Call:

Contact : HR ABIRAMI @hidden_mobile

Email- hidden_email

********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: International Voice Process

Contact Details:

Company: Black & White Business
Location(s): Bengaluru

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Keyskills:   healthcare customer support customer care customer service

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