Assistant Vice President - Service Delivery
- Genpact India
- 10 to 14 Yrs
- Noida, Gurugram
- 3 years ago
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Job Description
Assistant Vice President, Service delivery lead (P2P & R2R)
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement Active user of the Internet and online applications.
Responsibilities
- Experience in managing service delivery for P2P and R2R domains.
- Ensure that all SLA/KPIs are met per contract terms
- Drive digital for automation in the process
- Drive productivity targets
- Ensure governance with the client and get client satisfaction scores
- Drive new transitions and ensure end to end activities
- Ensure timely and appropriate hiring for new transitions.
- Ensure that the month close should be processed and report out within the time frame
- Strong Accounting and Analytical Skills
- Proven track record on people management and client management skills
- Ability to think out of the box, deliver under adverse situations
- Ability to collaborate and build relationships to achieve department/business goals
- Adhere to the internal compliance policy and guidelines established by the management on their daily operational activities
Qualifications we seek in you
Minimum Qualifications
- Experience in Accounts Payable and R2R process (working with International teams and clients is must)
- Bachelors/master s degree in accounting or Finance
Preferred Qualifications
- Excellent communication skills, ability to work methodically, efficiently & deliver under tight deadlines
- The candidate should be comfortable with 24*7 shift timings
- Flexible to work in a shift environment
- Having Experience in team handling of a size of 100-150 folks
Employement Category:
Employement Type: Full timeIndustry: IT - Software Role Category: SBU Head / CEO / Director Functional Area: Not ApplicableRole/Responsibilies: Assistant Vice President - Service DeliveryContact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
Keyskills: finance risk reporting banking compliance team handling customer focus accounts payable service delivery client management analytical skills
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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