Sales Associate- Chat Process
- Convergys
- 0 to 3 Yrs
- Delhi, NCR
- 6 years ago
- Email to a friend
- Report this job
Job Description
Job Description: - Inbound Customer Service / Upselling.
Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.
Roles & Responsibilities:-
o Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify customer requirements; probe for and confirm understanding of requirements or problem.
o Support customers across Telecommunication, Financial Services & Healthcare vertical.
o Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.
Candidate Profile:-
o Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.
o BE/Btech freshers are not eligible (at least 1 year ICC Experience)
o Excellent verbal and written communication skills.
o Flexible with 24/7 Environment.
o Salary up to 26,000 take home & attractive Incentives amount
Additional Benefits:-
o A/C cabs. (Concentrix was awarded for best in industry transport service).
o Medical insurance worth 1 lakhs.
o Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
o Gratuity
o Education Assistance plan Annual entitlement of up to INR 24,000.
o Employee / corporate discounts at majority of retail chains / hospitals / laboratories.
For telephonic interview or to inquire about more job openings, please connect with Concentrix Hiring Specialist OR Walk-In at below mentioned address:-
Concentrix Recruitment Center:
Bestech Business Tower, sector 48 sohna road , 4th Floor, Near Huda City Metro Station Gurgaon - 122002, Haryana, India.
Please Call HR to Schedule your Interview:-
Vivo 8076568*** or share your resume at :- Vi**********e@co******s.com
Alisha - 9999311*** or share your resume at :- al*********r@co*******x.com
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Care ExecutiveFunctional Area: Not ApplicableRole/Responsibilies: Sales Associate- Chat ProcessContact Details:
Company Name: ConvergysLocation(s): Delhi, NCR
Convergys
CONVERGYS India Services Private LimitedConvergys delivers consistent, quality customer experiences in 47 languages and from more than 150 locations around the globe. We partner with our clients to improve customer loyalty, reduce costs, and generate revenue through an extensive portfolio of ...
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