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Walkin Interview For Tele caller (Night) @ Kotak Mahindra Bank

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 Walkin Interview For Tele caller (Night)

Job Description

Dear Candidate,

Greetings from Kotak Mahindra Bank!

Walkin Interview For Tele caller- Night Shift profile in Kotak Mahindra Bank.

Role: Tele Caller

Grade: Associate

Graduation is Mandatory.

Shift: Night Shift

Candidate Preference: Male

Salary: Up to 3LPA

Job Location: Thane

Walk-in Interview Address: Kotak, Neptune Element Building, 2nd Floor, Plot no. F3, S3/1, Wagle Estate - 22, Thane (W) 400604

Timing: 10am to 12.30pm

Date: 11-Apr-22 (Monday)

Contact Person: Rahul Gole

 JD

  • Resolving customer query / complaints of the customers through Calls.
  • Escalate cases as per escalation matrix defined.
  • Co-ordination & follow-up with the Vendors / internal teams over the email / Calls for quick resolution to the customer.
  • Efficiently and effectively navigating different systems and application provided for customer service.
  • Provide an excellent level of customer service driven by professionalism, timeliness and accuracy.
  • Ensure targets for service levels, quality and customer satisfaction is achieved.
  • Other duties from time to time that may be assigned.

Regards,

Team HR

Employement Category:

Employement Type: Walk-ins
Industry: Banking / Financial Services
Role Category: Customer Service (International)Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Walkin Interview For Tele caller (Night)

Contact Details:

Company: Kotak Mahindra Bank
Location(s): Mumbai

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Keyskills:   night shift telecalling telemarketing customer care customer service

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₹ 1.0 - 3.0 Lakh/Yr

Kotak Mahindra Bank

Kotak Mahindra Life Insurance Company Limited. Kotak Mahindra Old Mutual Life Insurance Limited is a joint venture between Kotak Mahindra Bank Ltd., and Old Mutual plc. It is a company offering Life Insurance products, is one of India�s premier & growing insurance compan...