Reactivation Desk -Virtual Relationship
- HY Fly Consultancy
- 1 to 6 Yrs
- Mumbai
- 3 years ago
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Job Description
Designation: Virtual Relationship Manager-Inbound
Payroll-Bank Payroll
Job Location-Thane
Salary-350000 CTC GROSS P.A.
Day Shift
Solving issues of Bank HNI / NRI clients only
handling their account related issues
call hidden_mobile Kanchan
www.hyfly.in
Job description
Role -Reactivation Desk
Department -Digital Business
Designation -Assistant Manager
Grade -E1
Location -Mumbai (Goregaon)
"NISM VIII Certified Fresher's are welcome"
Job Role:
- Responsible in calling the database assigned for reactivating inactive clients
- Out calling the clients for reactivation and solving their queries getting them to start trading and keeping them active.
- To keep abreast with market knowledge and market intelligence
- Ensuring all trades are done with customer consent as per dealer conduct on recorded lines
- Ensuring Quality and Compliance is met on all calls along with the KRA Target set
- Responsible for Reactivation of Inactive customers
- Managing In process and providing end to end solutions to customers
- Provide regular updates to immediate superior as an when required
Job Requirements:
- Should be certified with NISM series 8
- Fresher or Graduate/Post graduate with min 1 yr. experience
- Should have good communication & presentation skills.
- Should have basic word and excel skills
- May have good existing client relationships in the market.
- Should possess strong networking & relationship building skills
- Will be an added advantage if the candidate is able to speak either
Employement Category:
Employement Type: Full timeIndustry: Banking / Financial Services Role Category: Customer Service (Domestic)Customer Service (International) Functional Area: Not ApplicableRole/Responsibilies: Reactivation Desk -Virtual RelationshipContact Details:
Company: Hy Fly ConsultancyLocation(s): Mumbai
Keyskills: voice process phone banking telesales customer care outbound calling inbound process customer service telecalling virtual relationship manager
HY Fly Consultancy
Hy Fly Consultancy If you are interested in Above profile call /Miss call / SMS / Whatsaap on below nos9773553319 - PriyaOr email your resume on  with subject Line Phone Banking Officer - Bank PayrollHy Fly ConsultancyFree Placement / No Registration Charge ...
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