Assistant Manager-Front Desk - Ajmer
- Marriott
- 1 - 4 years
- Ajmer
- 3 years ago
- Email to a friend
- Report this job
Job Description
- Assist staff with expediting problem payments (e.g., problems processing credit card).
- Follow up with guest regarding satisfaction with guest-related issues.
- Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
- Process all payment types such as room charges, cash, checks, debit, or credit.
- Set up accurate accounts for each guest upon check-in (i.e., sharewiths, separate room/tax/incidentals, comp).
- Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
- Block rooms in the computer and identify designated requirements and requests.
- Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem.
- Coordinate with Housekeeping to track readiness of rooms for check-in.
- Review shift logs/daily memo books and document pertinent information in logbooks.
- Count bank at the beginning and end of shift.
- Balance and drop receipts according to Accounting specifications.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Job Classification
Industry: Travel & TourismFunctional Area: Food, Beverage & Hospitality, Role Category: Front Office & Guest ServicesRole: Front Office & Guest ServicesEmployement Type: Full timeEducation
Under Graduation: Any GraduatePost Graduation: Any PostgraduateContact Details:
Company: MarriottLocation(s): Ajmer+ View Contact
Keyskills: Housekeeping Front desk Safety training Accounting Programming Scheduling Management debit Room Counselling
Fraud Alert to job seekers!
₹ Not Disclosed
Similar positions
Marriott
Marriott International is an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities.
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in