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Customer Service Executive - Mumbai Airoli @ Intact Search

Home > Customer Service (Domestic)

 Customer Service Executive - Mumbai Airoli

Job Description

Dear Candidate,

Greetings of the day!

We are Looking for Customer Service Executive at Mumbai with Leading Broking Firm

Profile :-Customer Service Executive

Location :- Mumbai (Kanjurmarg / Airoli)

Experience- Fresher / min 1+ yrs Exp

Salary- As per industry norms

Education: Non IT Graduate (Any Stream) with knowledge of financial markets.


Job Profile:

  1. Handle customer inquiries both telephonically (Inbound / Outbound) / email / Whatsapp / Web Chat.
  2. Manage and resolve customer complaints.
  3. Provide customers with product and service information.
  4. Enter new customer information into system.
  5. Update existing customer information .
  6. Order placements on behalf of clients.
  7. Follow up customer calls where necessary.
  8. Meeting with clients.
  9. Provide Research related information using available resources, etc.
  10. Achieving the Business target assigned in Terms of, generating revenue, activating clients, enhancing, && upgrading the client relationship (Detailed KPIs will be communicated

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Employement Category:

Employement Type: Full time
Industry: Broking
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Service Executive - Mumbai Airoli

Contact Details:

Company: Intact Search
Location(s): Multi-City, India

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Keyskills:   cse cre voice process customer service domestic process outbound

 Job seems aged, it may have been expired!
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₹ 4.5 - 7 Lakh/Yr

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Intact Search

Intact Search in newly established HR Consultancy. Working with leading stock broking companies & NBFC's. Any one from Banking / Broking background want to change profession and get good opportunities can contact us.