Technical Support Representative @ Black white Business

Job Description

Dear Candidate,


Greetings from Black and White Business Solutions Pvt Ltd.!!



Hiring for - International Technical Voice Support. 


Contact : HR Akila @ hidden_mobile
Email-- hidden_email

Designation : Technical Support Representative/Technical Support Associate/Network Engineer



Technical :

Trouble shooting/Command for IP Address/Networking LAN/VAN/WAN/Configuration /OSI Layers/Windows tools/server support/storage support/antivirus support/Windows OS

JOB Role :

• 
  Engaged in handling calls of Enterprise & different business units (Internal & External)
• 
  Provide World Class Customer Service.
• 
  End to Transaction of Reports.
• 
  Need to maintain Accuracy in Reports.
• 
  Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
• 
  Excellent verbal and written communication skills
• 
  Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
• 
  Perform problem cause analysis
• 
  Resolve customer queries and achieve customer delight.
• 
  Ability to Identify Opportunity and Implement Process Improvements

      Need to have expereince in Networking and international voice process.





For more quires Call:

Contact : HR Akila@hidden_mobile

Email-- hidden_email



Required Candidate profile

One day interview process - Only Experienced can apply

Desired Candidate Profile



* Possess good communication skills, both oral and written

*Have a good attitude - should be committed to the work.

* Any graduates can appear or 10+2 , 10+3 with experience in international technical voice process. * Should be flexible with rotational shift.






********PLEASE DO REFER YOUR FRIENDS LOOKING FOR BPO JOB'S*********

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Keyskills:   technical support mcafee antivirus mcafee antivirus