Help Desk Executive @ AasaanJobs

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Help Desk Executive

AasaanJobs
0 to 4 Yrs
Noida, Gurugram
3 years ago
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Job Description

1. Answer incoming product inquiry calls and emails.

2. To execute all outbound sales calls as per the process and ensure target is met

3. Coordinate with regional sales heads and cluster heads to ensure customer issues are addressed

4. Prepare and share MIS

5. Ensure all incoming/outgoing call details / email are logged in CRM or according to standard operating procedures

6. Identify and escalate issues to supervisors.

7. Provide product and service information to merchants and distributors for conversions

8. Follow up with merchants and distributors for sales closure

9. Follow up with various internal stakeholders for getting the issues closed for merchants and distributors

10. Maintain continuous contact with merchants / distributors in order to keep customer file updated in cases of discrepancy.

11. Self-motivated & self-driven.

12. Target oriented & zeal to achieve assigned targets

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Employement Category:

Employement Type: Full time
Industry: Aviation / Airline
Role Category: Career / Education Counselling
Functional Area: Not Applicable
Role/Responsibilies: Help Desk Executive

Contact Details:

Company: Aasaanjobs
Location(s): Noida, Gurugram

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Your name (*)

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Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Help Desk Executive @ AasaanJobs

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