Regional Service Executive, Patna |
- Flex
- 3 - 8 years
- Patna
- 3 years ago
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Job Description
At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose -- to make great products that create value and improve peoples lives.Job SummaryThe Regional Service Executive will be based in Patna Location. The Regional service Executive performs handling multilple ASPs of Eastern and North Eastern Region. Additionally, should willing to travel frequently.Here is a glimpse of what youll do:
- Will be responsible for handling multiple service outlets (mobile)
- Ensuring ASP (Authorized Service Partner) training and enhance their technical skill level as per market trends.
- Will responsible for appointment and termination of the service center.
- Providing technical training to regional ASP
- Responsible for demonstrating new product and its specifications to ASP.
- Will be involved in technical auditing and report preparation.
- Responsible for achieving KPIs as per SLAs.
- Will be responsible to demonstrate new product to ASP.
Here is some of what youll need:
- Technical Degree / Diploma computer/electronics/communication engineering is must
- Minimum (5-10) years of experience of handling, managing and appointing Service Partner across East India region.
- Basics in Excel (Data validation, VLOOKUP/Pivot/text to column etc.)
- Must have understanding of service network, able to identify and resolve ASPs
- Should be able to work in complex situations, able to handle the same.
Here are a few of our preferred experiences:
- Should be able to work in complex situations, able to handle the same.
- Should have exposure in handling any electronic gadgets (Mobile or laptop).
- Should be able to converse in local languages. (English and Malayalam Must).
Here are a few examples of what youll get for the great work you provide:
- Medical Insurance.
- Paid Time Off
Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the recruitment process. Please advise us of any accommodations you may need by e-mailing: ac**********y@fl*x.com.
Job Classification
Industry: Electronic Components / SemiconductorsFunctional Area: Customer Success, Service & Operations, Role Category: OperationsRole: OperationsEmployement Type: Full timeEducation
Under Graduation: Any GraduatePost Graduation: Any PostgraduateDoctorate: Any DoctorateContact Details:
Company: FlexAddress: RMZ Millennia Business Park II, Campus 5, Level 5, 143, Dr. MGR Road, Kandanchavadi, Chennai, Tamilnadu, IndiaLocation(s): Patna
Keyskills: desktopt laptop lenovo service partner
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