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Onboarding Coordinator/ Onboarding Team Lead/ Us Staffing/ Us It Recruiter/ Us Non It Recruiter Job For 1-10 Year Exp In @ Job World

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 Onboarding Coordinator/ Onboarding Team Lead/ Us Staffing/ Us It Recruiter/ Us Non It Recruiter Job For 1-10 Year Exp In

Job Description

Hiring for TOP IT Company for Onboarding coordinator/ Onboarding Team Lead

Salary: Upto 12 LPA

Location: Mumbai- Olympus, Thane


JD-
1. Onboarding coordinator
Shift starts at 6:00 pm or 7:00 pm till 5:00 am (Night Shift) with some weekend working

Experience 1-7 years

Graduates mandatory
Job Description:

Excellent communication skills since this is 50 to 60 % voice and 40% Transaction work, associate should have great communication
Good with Excel
Sending Daily updates to recruiters/ Leads, Updating internal Tracker
Proactive communication with internal stakeholders as well as onboarding candidates.
Roles and Responsibilities(Daily tasks):

Initiating offers on internal tool, making welcome calls to candidates, sending client PPW to candidate and getting it signed, initiating Background and Drug test, calling schools for verification, calling employers for employment verification.
Proactive communication with recruiter in terms of candidate been unresponsive or need help
Following up/ chasing candidates to complete tasks
US/UK calling experience

2. Onboarding Team Lead
Shift starts at 6:00 pm or 7:00 pm till 5:00 am (Night Shift) with some weekend working

Experience 5-10 years

Job Description:

Experience / Role

5-10 years of experience in Operations with at least 2-3 years as a lead
Experience in US or UK Onboarding projects
Experience in leading a team of 10-20 team member
Ability to lead a virtual team to deliver successful customer projects and management of any customer issues
A passion for delivering high quality customer service
Analytical and problem solving skills
A drive to continually improve processes and systems
Excellent communication skills
The ability to plan, prioritize and work on several activities at once
The ability to quickly learn new processes and applications
The ability to work autonomously and as part of a team with effective communication skills, actual and virtual
Ability to manage your own time and ensure management tasks are kept up to date at all times
Proactive communication with internal stakeholders as well as onboarding candidates.
Responsible for team based target e.g. utilization, KPI, SLA's, performance targets
POC for client and internal escalations
Conduct daily internal meetings with team members
Attend Check-in calls with client, Attend client calls / Training as needed with coordinator

Interested Candidate Can Call/Whatsapp on the given below numbers:
NIKKI: 8299270***
SONALI: 8527064***


Note: References would be highly Appreciated.

Employement Category:

Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Onboarding Coordinator/ Onboarding Team Lead/ Us Staffing/ Us It Recruiter/ Us Non It Recruiter Job For 1-10 Year Exp In

Contact Details:

Company: Job World
Location(s): Delhi, NCR

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Job World

Job World India Pvt Ltd Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Mphasis Limited (then, Mphasis BFL Limited) was formed in...