Analyst, Global Service Desk @ Arrow Electronics

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Analyst, Global Service Desk

Arrow Electronics
1 - 2 years
Bengaluru
3 years ago
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Job Description

Help Desk Analysts are on the frontline of customer support. They are focused on helping to resolve technical issues end users encounter, or connecting those users with more intensive IT support, when needed.
A Tier 1 Help Desk Analyst typically takes the initial inquiry and manages relatively simple hardware, software or network issues.
A help desk analyst spends the majority of the day performing remote support. This can take a number of forms:
Over-the-phone support
Screen sharing or remote control
Live chat support
Email support

What we are looking for:

Experience / Education
Typically requires a 4 year degree and 1-2 years of experience or a 2 year degree and equivalent related experience

Job Classification

Industry: Hardware & Networking
Functional Area: IT & Information Security,
Role Category: IT Support
Role: IT Support
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Arrow Electronics
Location(s): Bengaluru

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Keyskills: Helpdesk Analyst Sales IT support Service Desk Analyst Email support Customer support Technology solutions Management Information technology Remote support

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Arrow Electronics

Arrow Electronics India Pvt ltd

Analyst, Global Service Desk @ Arrow Electronics

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