MHD - Associate / Sr Associate - Noida - Paytm
- Paytm
- 0 - 2 years
- Noida, Gurugram
- 3 years ago
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Job Description
Expectations/ Requirements
High Proficiency in English (both spoken and written).
Prior Knowledge of CRM tools / software.
Merchant support experience.
Proficient Excel and Google sheets skills.
Excellent analytical, problem-solving and organizational skills.
To-do attitude and problem-solving state of mind. Should be comfortable multi-tasking in a high-energy environment.
Superpowers/ Skills that will help you succeed in this role
Oversee day-to-day operation
Listen to team members feedback and resolve any issues or conflicts
Proven work experience as a team leader or supervisor
In-depth knowledge of performance metrics
Good PC skills, especially MS Excel
Excellent communication and leadership skills
Organizational and time-management skills
Decision-making skills
Good in English communication skill.
Desired to work in a fast paced work environment.
Should have ability to tackle real time situation and handle.
Should have a problem solving mindset.
Min 1 years of experience as leader or supervisor customer handling, escalation handling.
Job Classification
Industry: InternetFunctional Area: Other, Role Category: OtherRole: OtherEmployement Type: Full timeEducation
Under Graduation: Any GraduatePost Graduation: Any PostgraduateContact Details:
Company: PaytmLocation(s): Noida, Gurugram+ View Contact
Keyskills: CRM Financial services Analytical Customer handling Supervisor Time management Excel Associate Operations Manager Technology
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