Customer Support - Inbound & Email Support @ Paytm

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Customer Support - Inbound & Email Support

Paytm
0 - 2 years
Noida, Gurugram
3 years ago
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Job Description

Expectations/ Requirements

Ensure an excellent customer experience by responding to problems as they arise.
Ability to handle customer query and escalations telephone calls. - Ability to work in a fast-paced, multi-skill work environment.
Ability to work in rotational Shift
Maintaining Weekly Roster, Attendance, and Team data

Superpowers/ Skills that will help you succeed in this role

Minimum 3 year of experience in Operations
Excellent Communication skills both Written Verbal
Strong analytical and problem-solving skills.
Excellent in MS office - excel, power-point .

Job Classification

Industry: Internet
Functional Area: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: Any Postgraduate

Contact Details:

Company: Paytm
Location(s): Noida, Gurugram

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Keyskills: Excel Analytical query Manager Technology Email support Commerce Customer support Customer experience Powerpoint Financial services

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Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Paytm

Paytm

Customer Support - Inbound & Email Support @ Paytm

Home > Voice / Blended