Technical Support Executive International Call Center @ Core Careers

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Technical Support Executive International Call Center

Core Careers
0 - 1 Years
Kolkata
3 years ago
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Job Description

Designation - Trainee Process Consultant

Role : International voice Technical Support

You will have to do troubleshooting Job over phone with regards to Broadband, modem, landline, router.

Grade - PC2

CTC - 2,75,000 + 25,000 Voice Bonus (Net take home salary - 19,000)

Position Summary

Technical support executives are responsible for handling calls from new and existing customers from US regarding a variety of broadband/OS related queries. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide technical support and offer information, as needed, to keep customers satisfied and retain business.

Roles and Responsibilities

Answers inquiries by clarifying desired information; researching, locating, and providing information

Probationary Period - 6 Months

Shift - US Rotational shift ( login at 4:30pm - 1:30am, 5:30pm - 2:30am, 7:30pm to 4:30am, 8:30pm to 5:30am, 10:30pm to 7:30am)

flexible to work for all the shifts.

CAB - 2 Way will be provided

Employement Category:

Employement Type: Full time
Industry: IT
Functional Area: Customer Service
Role Category: Other Roles
Role/Responsibilies: Technical Support Executive International Call Center

Contact Details:

Company: Core Careers
Location(s): Kolkata

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Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Core Careers

Reputed Healthcare Company

Technical Support Executive International Call Center @ Core Careers

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