Senior Analyst - Optimization - Pune - Sakon
- Sakon
- 1 - 5 years
- Pune
- 3 years ago
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Job Description
Job Summary: The Senior Analyst (SA) will serve as a for financial analytics services using enterprise customer telecom expense management (TEM) solutions. The Wireless team is responsible for analyzing US telecommunication costs using TEM software applications and working closely with SAKON customers based in the United States. Important metrics include process design, customer engagement and relationship management, customer satisfaction and SLAs compliance, inventory management. The SA will be accountable for the performance, quality, resource planning, and meeting/exceeding contractual service level agreements (SLAs). The SA will have overall accountability for the transition of new end user customers to SAKON service delivery.
Key Responsibilities
- Be the Lead Analyst for various US based and international clients to manage their telecom spend and processes using SAKON Mobile Manager Software.
- Use SAKON proprietary tools and softwares to perform various analytical and reporting functions.
- Be the MPOC (Main point of contact) for US based customers. Participate in meetings and conference calls to facilitate client and internal communications.
- Assist in implementation of new customers.
- Perform audit or analysis relating to cost control and all related activities
- Procure project related information from Client, Vendor or concerned project interfaces
- Preparation & Presentation of Standard reports as required & requested
- Ability to work on Ad-hoc reporting requests using logical analysis and deep dive approach
- Co-ordinate with different teams to procure information or status of tasks related to the project assigned
- Perform Quality Checks to ensure accuracy of work completed & reported
- Documentation of new processes or custom requests from Clients
- Excellent organization, planning and project management skills
- Experience in handling US clientele, onsite client experience preferred.
Desired Candidate Profile
- Excellent Communication, Presentation and Reporting skills
- Flair for obtaining information.
- Strong in Excel- V-look Up, H-look Up, Pivot Table
- Qualification: Any graduate/PG/ BE / MBA /CA / CA Inter or combination with relevant experience
- Experience: 2-5 years of experience in analyzing data or costs and reporting, cost control and cost Audit, Quality check involving processes or transactions
Interested candidates can send their resume on di********n@sa**n.com
Job Classification
Industry: Telecom / ISPFunctional Area: Finance & Accounting, Role Category: FinanceRole: FinanceEmployement Type: Full timeEducation
Under Graduation: Any GraduatePost Graduation: Any PostgraduateDoctorate: Any DoctorateContact Details:
Company: SakonLocation(s): Pune
Keyskills: excel VLOOKUP pivot table
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Sakon
Sakon Sakon is the worlds first SaaS platform purpose built to help the enterprise understand, manage and evolve its communications and cloud infrastructure. With headquarters in Concord, Massachusetts and a Global Delivery and Engineering Centre in Pune, India, the Sakon team numbers more than ...
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