Housekeeping Desk Attendant - Mumbai
- Marriott
- 0 - 2 years
- Mumbai
- 3 years ago
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Job Description
- Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms
- Assist Housekeeping management in managing daily activities
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry
- Document and resolve issues with discrepant rooms with the Front Desk
- Prepare and distribute room assignments to Housekeeping staff
- Record, monitor, and update list of Do Not Disturb rooms
- Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the Do Not Disturb list
- Cmplete required Housekeeping paperwork
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Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications
- Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
- Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation
- Ensure adherence to quality expectations and standards
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
- Speak with others using clear and professional language; prepare and review written documents accurately and completely
- Enter and locate work-related information using computers
- Stand, sit, or walk for an extended period of time
Job Classification
Industry: Travel & TourismFunctional Area: Food, Beverage & Hospitality, Role Category: Housekeeping & LaundryRole: Housekeeping & LaundryEmployement Type: Full timeEducation
Under Graduation: Any GraduatePost Graduation: Any PostgraduateDoctorate: Any DoctorateContact Details:
Company: MarriottLocation(s): Mumbai
Keyskills: Supervisor Housekeeping management Front office Front desk Safety training Programming housekeeping staff Management Room Monitoring
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Marriott
Marriott International is an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilities.
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