Senior Cloud Operation Engineer - Chennai @ Assa Abloy

The Cloud Operations Engineer will have several areas of focus :

• Provide support incident response and readiness as part of a 24x7 Operations Center within and in support of the Cloud IT Infrastructure and Operations team.

• Support incident change management processes for cloud services.

• Setting up and configuring monitoring of HID s cloud services and its required infrastructure, and for performing monitoring and break/ fix support on a 24x7 basis

Duties and Responsibilities include the following. Other duties may be assigned.

• Should be ready to work in 24x7 shifts

• Monitoring tool (Any) setup for the cloud environment and manage

• Cloud Backup tool (Any) install / configure / manage experience

• Experience in Cloud Security monitoring and management

• Experience in configuring and managing patching in Cloud environment.

• Configuration of monitoring for applications and services

• Monitor applications and cloud based services within a public cloud environment

• Provide support for automation tools

• Identify, troubleshoot and resolve service events or issues and implement workarounds

• 5 - 7 years of experience working as a support engineer or within IT-Operations:
  Managing services and environments in AWS public cloud
  Managing Continuous Integration services
  Managing and supporting Linux and Windows operating system and services

Education and Experience

Required education / experience

• 5-7 years of proven experience supporting complex technical solutions

• including planning, development, implementation and support

• Expert in, or strong desire to learn, server and network security tools and

• practices.

• Strong skills in systems administration of AWS, Windows and/or Linux OS.

• At least two years of operations support experience.

• Strong working knowledge of general OS, application, database, storage

• and networking concepts, systems administration practices, etc.

• Strong scripting skills in at least one major scripting language (e.g., bash,

• PowerShell, python)

• Experience Infrastructure Monitoring

• Experience participating in active incident response efforts.

Nice to have:

• AWS Solutions Architect Associate

Language Skills

• Ability to effectively communicate in the English language verbally and in writing.

Customer Expectations

• Team player with the appropriate aptitude and underlying intellect.

• Positive attitude and open to share and collaborate in a distributed team setting.

• Good communication skills.

• Open to learn and grow.