Tech Mahindra is Hiring For Part Time CSA in

Job Description

Greetings from Tech Mahindra!!!

We are glad to inform you that Tech Mahindra is hiring for Part Time Customer Service Associate for Kolkata Location.

Role: Customer Service Associate

Job Description:

Position: CSA for Telecom Voice Process at Tech Mahindra (BSG Division)

Eligibility:

Any Under Graduate / Graduate (Freshers can apply)
Good verbal communication in Hindi & Bengali (able to translate from English to Bengali / Hindi)
Accurately and efficiently handle customer contacts via Phone in the shortest possible time.
Communicate actionable customer feedback to the relevant team, that can be worked to meet the customers problem
Openness to work in part time shifts
Should have a positive attitude and agility to work in collaborative environment
Should have solution oriented and committed to make it right resolution
Should have impeccable sense of judgment to be able to service at the highest levels.
Should take ownership to resolute customer issue (ensure 100% problem solving ability).

Languages: Bengali & Hindi

Position Opened - 100

Salary 4,500k (Inhand)

Note:

Work Location - Kolkata (Srijan Tech Park) Salt Lake Sec-V

Mandatory:

Candidate should be comfortable to work in any 5 hours shift (Morning / Evening).
Preferred Candidates who can join on immediate bases.
Kindly note - Please go through the JD before applying / calling for this JOB

Venue :

Tech Mahindra
Srijan Tech Park,
DN-52, 13th Floor
Salt Lake, Sector 5,
Kolkata-700091

Contact Details: Dail 03371331000 followed by Ext No. 1909 / 1928 / 1187 / 1186 / 1184 / 1185. (Calling time 11AM to 7 PM from Mon - Sat)

Contact Name : Recruitment Team Interested candidates are requested to carry 2 copies of CV along with a Photo Id Proof original copy, and come to the above mentioned address, for Walk-in interview from 12/12/19 to 18/12/19, between 11.00 am to 4.00 pm.

Required Candidate profile

Eligibility:

Any Under Graduate / Graduate (Freshers can apply)
Good verbal communication in Hindi & Bengali (able to translate from English to Bengali / Hindi)

Mandatory:

Candidate should be comfortable to work in any 5 hours shift (Morning / Evening).
Preferred Candidates who can join on immediate bases.
Kindly note - Please go through the JD before applying / calling for this JOB

Job Classification

Industry: BPO / Call Centre / ITES,
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Voice
Role: Voice
Employement Type: Part time

Education

Under Graduation: Graduation Not Required, Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Tech Mahindra

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Keyskills:   BPO CSA Customer Service Problem Solving Calling Voice Process Verbal Communication Part Time Customer Handling