Greetings from Skyjobs
We have openings for top 10 MNC company
Are you looking for a job in International Voice Process
Hiring for : 10th/puc/grad
shift timing: uk/us/day shift
role: International Voice Process
Requirements :
To achieve desired customer delight by ensuring satisfactory response to customer interaction.
Manage Customer Interactions through Inbound voice and data contact.
Appropriate escalation of unresolved complaints.
Update the existing database with changes and status of each Customer query/resolution.
To ensure satisfactory resolution of varieties of issues.
To interface with respective work centre for resolution of complaints. Manage resolution of billing queries/ Issues.
Be adequately trained and updated on any changes that take place from time to time.
Managing service delivery to customers to ensure high customer satisfaction levels and customer retention
Role : Customer Support Representative
Requirements :We have a batch to be delivered for NOW chat on 26th May 2023
Now TV Chat:
Customer Service Chat: Grad/UG Fresher/Experienced with excellent verbal and written communication skills
Salary: Fresher 18.5K TH, Experienced: 21K TH (Cab deductions are separate - 1375 for 1 way, 2750 for 2 ways)
No incentives.
Interview rounds : ( 3Rounds) Hr,versent,manager
Regards,
Skyjobs
For more details contact :
Hr kiran hidden_mobile
ki*********s@gm**l.com
Keyskills: international bpo customer service bpo voice inbound process voice process
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