Deputy Manager Sales
- Transformplus
- 5 to 10 Yrs
- Hyderabad
- 2 years ago
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Job Description
Hi
We are looking for Deputy Manager - Sales (BPO)
Location - Hyderabad
Experience 5+ Years of experience.
Looking candidate from International Voice + Sales Background + Team Handing
What we are looking for in a candidate:
- Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction
- Establish & Manage Relationships / Engagement with the Clients.
- Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day-to-day basis, reporting responsibilities
- To monitor and document the work schedule of staff and absences.
- Build strong partnerships with the client by growing and nurturing the existing relationships to ensure operational cohesion & effective foundation for future growth
- Taking weekly and monthly calls with clients to understand the expectations from the teams and provided updates
- Ensure that all audit-related issues are brought to a close
- Identify and drive continuous improvements and initiatives in the process
- Coach & mentor Team lead so that they are able to manage their teams better
- To ensure that all internal customer queries are followed up on a timely basis
- Collaborate with internal teams.
- To be the Key contact for all problems and queries with specific business assigned.
- Take on special projects as per business need
- Action Oriented, Integrity and Trust, Perseverance
- Command Skills, Problem Solving, Drive for results, Standing along and Directing Others
- Managing & measuring work
- Excellent verbal and written communications skills
- Strong external and management reporting skills
Interested candidates can directly WhatsApp me Vaibhav at hidden_mobile
Employement Category:
Employement Type: Full timeIndustry: BPO / Call Center Role Category: Sales / BDCustomer Service (International) Functional Area: Not ApplicableRole/Responsibilies: Deputy Manager SalesContact Details:
Company: TransformplusLocation(s): Hyderabad
Keyskills: team management operations management sales client management outbound sales international voice process b2b sales
Transformplus
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