Delivery Head
- MD shakeel ahamed
- 14 to 20 Yrs
- Multi-City, India
- 2 years ago
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Job Description
- Responsible for Building service portfolio for the vertical and creating strong value proposition for clients across the value chain
- Responsible for delivering solutions and responses to new opportunities and for large opportunities from existing accounts
- Responsible for meeting financial objectives of the vertical, improve the key parameters for the vertical to improve the margins
- Responsible for planning and delivery - Delivery quality compliance, resource economic utilization and customer satisfaction
- Responsible for relationship building with Customer Project Managers and key stakeholders within the account and responsible for customer satisfaction
- Responsible for people processes in the vertical - employee attrition rate, people development and engagement
- Interact with Client Engagement Managers, Delivery Managers from comapany and Client side CXOs
Knowledge Must Have:
- Extensive knowledge of the domain area and can appreciate customers scenario
- In-depth knowledge of domain Industry and business environment
- Knowledge of emerging technologies, Various platforms, tools and products and their respective applications
- Total knowledge of delivery management, various delivery models etc., Understands the Delivery cycle well
- Awareness of global industry trends and directions and its impact on IT services
Experience Must Have:
- Large Project management / Program management
- Onsite experience in a client facing role
- Handling teams in multiple Geos.
- Solutioning, experience of managed services
- Domain Experience (as specified above)
- In-depth understanding of the SDLC
Preferred:
- Experience in domain/industry
- Delivery management- from on-site location
- Exposure to sales and customer relationship management
Behavioral Skills & Attributes:
- Client Centricity
- Execution Excellence
- Problem Solving & Decision Making
- Collaborative Working
- Change Agility
- Passion for Results
- Nurturing People
- Strategic Perspective
Employement Category:
Employement Type: Full timeIndustry: IT - Software Role Category: Application Programming / Maintenance Functional Area: Not ApplicableRole/Responsibilies: Delivery HeadContact Details:
Company: MD Shakeel AhamedLocation(s): Multi-City, India
Keyskills: project management managed services customer relationship management reporting client side large project management delivery delivery management it services problem solvingproject management managed services customer relationship management reporting client side large project management delivery delivery management it services problem solving
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