Student Support and Admission Officer in
- Jobs Territory Hiring
- 0 to 4 Yrs
- Bengaluru
- 2 years ago
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Job Description
Purpose of the SSAO role:
The Student Support Admission Officer (SSAO)is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students.
As an SSAO, you are expected to:
1.Contribute towards revenue generation by working on the sales targets, byselling/up-selling/cross- selling the company's exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls and emails and other means of communication.
2.Ensure collection of outstanding fee from parents within the specified time.
3.Ensure a smooth student journey from start to end at Aakash Institute bytaking care of associated administrative activities.
4.Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and,addressing their concerns by offering a quick resolution.
5.Ensure adherence to internal processes and compliances.
To be successful in the SSAO role you are required to have:
1.An ability to handle students and parents in a calm, empathic &patient manner, along with strong sales persuasion skills.
2.Proficiency in Microsoft Office and writing emails, & comfortable while working on software related to Sales & Services.
3.Fluency in communication of English and Regional language.
Must have Attitude:
1.Customer Orientation
2.Sense of Ownership and Accountability.
3.Result orientation
4.Emotional intelligence for working in a Team.
Qualification:
1.Must have bachelors degree.
2.Preferred BTech / MBA /Masters in Psychology, Education etc.
Experience:
1.Previous experience in counselling of educational services.
2.Previous experience of Business to Customer(B2C)sales across industries.
Key Interactions:
External
o Students, Parents & Schools Representatives.
Internal
o Branch's Academic& Non-Academic teams.
o Regional Student Support Centre.
o Regional Sales & Operations Team.
Work include 30% Operation and 70% Sales
Female Candidates are required who can stretched working hour and can do 100 to 200 calls in a day
Employement Category:
Employement Type: Full timeIndustry: Education / Training Role Category: Sales / BDSales Support / MIS Functional Area: Not ApplicableRole/Responsibilies: Student Support and Admission Officer inContact Details:
Company: Jobs Territory HiringLocation(s): Bengaluru
Keyskills: telecalling sales b2c sales b2b
Jobs Territory Hiring
Jobs Territory is a class apart company specialized in the domain of ITES, Non-IT, and IT Recruitment and is focused in delivering best-in-class solutions and services in HR enabled by stringent and inherent quality standards, cutting edge technology and state of art infrastructure.We aspire to m...
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