Greetings to you from Peoplelogic! We are a recruitment company based out of Bangalore. You can learn more about us on our website -http://www.peoplelogic.in/ We are glad to inform you the we have a multi opening for customer support for various clients. Inbound calling for customer service.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Customer Service (Domestic)Functional Area: Not ApplicableRole/Responsibilies: Customer Support Executive