Team Leader Operations (Sales)
Experience 4 to 6 Years of experience
What we are looking for in a candidate:
Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction
Insurance Sales (Health/Motor/Life) - Preferred
Establish & Manage Relationships / Engagement with the Clients.
Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities
Managing day to day Sales targets (B2C Sales)
Doing field visits with team
To ensure team members achieve agreed standards in relation to their job assignments.
To ensure that the buddy system is put in place to maintain the operation with minimal disruption in times of annual leave/sick leave/study leave and daily working hour schedules
To monitor and document work schedule of staff and absences.
Ensure that all audit related issues are brought to a close
Collaborate with internal teams.
To be the Key contact for all problems and queries with specific business assigned.
Keyskills: sales team leader operation-sales
We at Epicenter are one of India's Leading Customer Contact Centre’s providing Voice and Non Voice Services in the areas of Collections, Sales and Customer ServiceCompany URL: www.epicentertechnology.comJob Location: Bhayander West