Customer Support (Voice & Non Voice)
- Navayuga Consultancy
- 0 - 4 years
- Chennai
- 2 years ago
- Email to a friend
- Report this job
Job Description
Direct Walkin Interview
1) Process: Vodafone(WebChat):
* Any Graduate from a recognized Institute or University in any discipline.
* Minimum 1-Year experience in any Customer Service (E-mail or Chat/Telecom Voice).
* Graduates who know to Read and Write Hindi will be an added advantage. (Freshers also eligible).
* Rotational Shift 6 Days Working/1-day rotational week off.
* Shift Timing - 7 AM to 1 AM (Any 9 hours shift). (One Way Cab Drop Facility).
Round Of Interview:
1. HR Round.
2. Ops Round.
3. Pmaps Assessment.
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2) Process Name: DBS HRO
Job Description:
Customer service for credit cards. Calls will be received on new hotline(toll-free number) as well as Inbound
calls- customer service.
Requirement:
* Graduation mandatory
* 5 Days working.
* Rotational Week Off
* Rotational shifts 8am to 8pm (24/7).
* Fresher or any experience in any BPO.
* Language- English/Hindi
Interviews:
1. HR Round
2. Versant voice(5 or 6 cut off)
3. Ops Round
4. Client Round
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3) Process Name: DBS INBOUND
Job Description:
Customer service for credit cards. Calls will be received on new hotline(toll-free number) as well as Inbound
calls- customer service.
Requirement:
* Graduation mandatory
*6 Days working/One Day Rotational Week Off
* Rotational shifts 8am to 8pm (24/7).
* Fresher or any experience in any BPO.
* Language- English/Hindi
Interviews:
1. HR Round
2. Versant voice (5 or 6 cut off)
3. Ops Round
4. Client Round
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4) Process Name: DBS OUTBOUND
Synopsis:
Customer service for credit cards. Calls will be received on new hotline(toll-free number) as well as outbound
calls- customer service.
Requirement:
* Graduation mandatory
*6 Days working/Sunday Week Off
*Day Shift 10 AM to 7 PM.
*Minimum 6 months experience in any BPO Customer Service/Tele Sales.
* Language- English/Hindi
If interested kindly share your updated resume and details to the below mentioned mail address:
ya*****************a@gm**l.com.
Total exp;
Relevant exp:
Current location:
Current ctc:
Notice period:
Exp ctc:
Adhar Number:
NOTE: Adhar number is mandatory for the registration process.
Job Classification
Industry: BPO / Call CentreFunctional Area: Role Category: Customer Success, Service & Operations - OtherRole: Customer Success, Service & Operations - OtherEmployement Type: FreshersEducation
Under Graduation: Any GraduatePost Graduation: Any PostgraduateDoctorate: Any DoctorateContact Details:
Company: Navayuga ConsultancyLocation(s): Chennai
Keyskills: bpo customer service bpo chat process telesales outbound sales web chat
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Navayuga Consultancy Service NAVAYUGA provides innovative recruitment and training solutions to the Information technology and general sectors with both permanent and contract staff and to create a partnership based relationship with our clients that foster long term business relationship that w...
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