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Restaurant Manager @ Qween

Home > General / Operations ManagementF&B Service

 Restaurant Manager

Job Description

Coordinate daily Front of the House and Back of the House restaurant
operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve
productivity
Estimate future needs for goods, kitchen utensils and cleaning
products
Ensure compliance with sanitation and safety regulations
Manage restaurants good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and
expenses
Promote the brand in the local community through word-of-mouth and
restaurant events
Recommend ways to reach a broader audience (e.g. discounts and
social media ads)
Train new and current employees on proper customer service
practices
Implement policies and protocols that will maintain future restaurant
operations
Requirements and skills
Proven work experience as a Restaurant Manager, Restaurant
General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to
remember and recall ingredients and dishes to inform customers and
wait staff
Familiarity with restaurant management software, like OpenTable and
PeachWorks
Strong leadership, motivational and people skills
Acute financial management skills

Employement Category:

Employement Type: Full time
Industry: Hotel / Restaurant
Role Category: General / Operations ManagementF&B Service
Functional Area: Not Applicable
Role/Responsibilies: Restaurant Manager

Contact Details:

Company: Qween Network Llp
Location(s): South Goa+2 North Goa, Other Goa

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Keyskills:   restaurant management hotel management hotel operations

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₹ 30 - 40 Lakh/Yr

Qween

A young educational-technology startup.