Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Customer Care Executive For Exp 1 - 2 Years @ Qdegrees

Home > Voice

 Customer Care Executive For Exp 1 - 2 Years

Desired Candidate Profile


Purpose: The Call Centre representative (CCREPs) will be responsible for being a first line of contact for user with technical issues providing live support and off-road services. This is for one of the most reputed Automobile Company in the World.

Education and Experience:
Min.2-3 yrs. of work experience in reputed call Centre/inbound customer service
UG (Science) / Diploma (Mech./Auto.)/ BTech (Mech.)

Job Location: Oragadam (Chennai)
Industry Preferred: Automobile/Mechanical

Roles & Responsibilities:
Providing inbound and outbound voice support to the user (receiving inbound and making outbound calls to service center and customers)
Analyze customer problem and providing real time/ live support with the available knowledge and systems.
Providing hardware and software technical solution with regards to automobile and mechanical domain.
Coordinate between the customer and the service team to ensure quick support
Preparing proper reports as per the required format and quality.

Language Proficiency (Any four (4)):

English (Read, write & Speak) (Must)
Hindi (Speak)(Must) + Any 3 below
Tamil (Speak)
Telugu (Speak)
Kannada (Speak)
Marathi (Speak)
Gujarati (Speak)
Malayalam (Speak)

Skill Set Requisite:
Good in communication and interpersonal skills
Good in database management system (DMS/ERP)
Good in MS (Excel, Word, Power Point)
High in Confidence and team player.

Contact Person :
Kirti Sharma-8696904***

Contact Details:

+ View Contactajax loader


Keyskills:   inbound customer service call center customer care voice support outbound calling customer care executive customer service representative

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ 50,000 - 1,75,000 P.A

Qdegrees

Qdegrees Services Pvt. Ltd. QDegrees Services is a consulting firm dealing in, 1. Quality assurance 2. Process & Compliance Audits 3. Voice & Retail Audits 4. Consumer Research & Mystery Shopping 5. Customer support - Voice 6. Data & Back office 7. Transaction Audit 8. Training...