Chief Technical Officer Job In Bombay
- Mifm Operations
- 8 to 12 Yrs
- Other Maharashtra
- 6 months ago
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Job Description
- The Chief Technical Officer (CTO) will be overseeing and managing the operation of Banks network infrastructure, enterprise applications, server infrastructure, storage systems, vendor/ telco, data center/cloud infrastructure, and cybersecurity technologies, systems, and applications by reporting to the CEO. / Board IT Committee The desired candidate should have a strong background and hands on Service Now based IT Operations Management (ITOM) with specific focus in banking /fin-tech sector. As a key member of the executive management team of the Bank, the CTO interacts with senior stakeholders and other members of the Bank. Job Description: Operations Responsible for monitoring and alerting of IT systems to ensure early detection and correction of problems Ensure proper management, maintenance, provisioning and monitoring of all production environments; Collaborate with the department of Network & Security, Application Administration to manage change initiatives in a structured manner to ensure systems availability, performance and reliability; DevOps Build and maintain continuous integration, testing, monitoring, deployment using configuration management and other essential DevOps tools Automate deployment of applications, system configurations and security settings Design, build and improve tools and technologies that make up Continuous Integration (CD) and Continuous Delivery (CD) pipelines Service Management Responsible for ITIL functions of Service Management, Service Mapping, Change Management, Configuration Management, and Problem Management Incident Management, Service Level Management, Capacity Management, Release Management processes. Work with the IT department and business units to develop, enforce , monitor and maintain Service Level Agreements (SLAs) with vendors/service provider Oversee timely handover of new services from delivery teams to Operations; System Reliability and Availability Partners with IT/business units to establish appropriate service level objectives for system reliability and availability and implements technology and processes to achieve SLA objectives. System Reliability and Availability Backup/Disaster Recovery Leads the development and testing of Disaster Recovery/Business Continuity plans and processes. Manage system maintenance / backups and ensure the integrity of service recovery; Supplier Management Manages relationships with and the performance of supplier/outsourcing partner and to ensure KPIs and SLAs are being achieve KPI Tracks and communicates the KPIs of owned processes and present operational metrics to CEO / Board committee on a consistent basis; Lead and manage the internal teams to ensure all KPIs, SLAs are met or exceeded. Software Assets and Budget Manages spending within the area of responsibility to adhere to the budget. Prepare & manage the IT Operations budget; Verify software assets with license contracts, confirm hardware assets with actual inventory, and initiate corrective actions and tract them Managing a detailed inventory of software and hardware assets, and applying the information gathered in making the best decision concerning IT-related asset purchases, storage, handling and redistribution. Knowledge and Experience: Demonstrated experience in designing/applying operating process expertise in settings such as IT Service Management, IT Operations Management, Network Operations Centres, and Data Centre operations. Experience in ITSM operations and policy development The candidate should use any of following tools before : AWS CloudWatch, ServiceNow etc May apply to: hidden_email,
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Chief Technical Officer Job In BombayContact Details:
Company: Bombay MercantileLocation(s): Other Maharashtra+ View Contact
Keyskills: Service Now IT Operations Management DevOps Continuous Integration Continuous Delivery Service Management ITIL Change Management Configuration Management Problem Management Incident Management Service Level Management Capacity Management Release Management Availability Supplier Management Budget Management Software Asset Management
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