Cvent Hiring for Client Services

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Cvent Hiring for Client Services

Cvent
1 - 6 yrs
Delhi, NCR
6 years ago
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Desired Candidate Profile

Candidate with Excellent Communication skills can call on 9560575***.

We have multiple Associate Product Consultant positions for graduates with 1-6 years of work experience in our Client Services department for Event Management software product. You shall either be a part of a team that supports clients over the phone on the Cvent Event Management software or will be responsible for implementing their event requirements in the tool and sharing best practices with them.

Support clients over the phone by answering their product questions and offering technical assistance
Offer best practice tips to clients in an effort to boost their meeting attendance via Cvent's marketing engine
Gather client requirements for future releases of the product
Create and maintain all product documentation
Implement and manage the online portion of client events as and when needed
Gather client requirements and implement them in Cvent's event management software
Communicate with the client and review the initial implementation with them and make the required changes
Provide suggestions to the client to improve the overall result of the implementation and help the client meet their goals
Document all communication with the client in Cvent's CRM software

WORK TIMING: 6:30 pm to 3:30 am (night shifts, fixed saturday/sunday off)

Both side cabs+ Free Meals

Feel free to interact on undersigned or directly walk-in:

19th Floor, Tower C& D, Building no 14, DLF Cyber City SEZ, GURGAON, Haryana 122002,India

Please share Cv's on P.*****a@cv**t.com

Education:

UG: Any Graduate - Any Specialization

PG: Post Graduation Not Required

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Keyskills: client servicing technical support tech support customer care cce ccp customer service fraud us international

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₹ 3,25,000 - 8,00,000 P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

Cvent

Cvent India Pvt. Ltd. Cvent, Inc. (www.cvent.com) is the world's leading provider of cloud-based software for meetings and event management. Our platform of products include software to manage and facilitate online event registration, meeting site selection, event management, e-mail marketing an...

Cvent Hiring for Client Services

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