We are currently seeking an experienced professional to join one of our Banking captive Client in the role of Head of Service Resilience Management. The person in this role will be commercially astute, an excellent communicator and able to partner strongly with Group Data Technology service line stakeholders and CTO leadership stakeholders. Key skills & experience required for the roles: Proven experience as a Resiliency Service Lead in a banking or financial services organization Strong technical knowledge of relevant technologies and DevOps ways of working Familiarity with regulatory and compliance requirements related to resiliency, such as GDPR, CCPA, or PCI-DSS is a plus. Leading and directing executive and non-executive work groups and effecting change through people. Managing operational functions, directing process re-engineering and efficiency exercises Worked in Infra space & Service improvement areas. Develop and maintain metrics and reporting mechanisms to track performance, communicate results to stakeholders and drive the improvements to ensure the platforms stability increases,
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Head IT Service Management| Pune/Hyderabad Job
Contact Details:
Company: Mancer ConsultingLocation(s): Other Maharashtra