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Associate Analyst - (International Semi Voice) @ Tech Mahindra

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 Associate Analyst - (International Semi Voice)

Job Description

    Greetings from Tech Mahindra!   Contact no :hidden_mobile - Naveen HR   We are currently hiring for Backend process to work with an International team here in the Hyderabad location. Role: Associate Analyst Location: Hyderabad (WFO 5 Days working) Experience: 2years 6Years (In any international project, and must be able to manage our stake holders from US & UK) Shift: UK (12PM 9:30PM, Fixed week offs on Sat & Sun) Two way transportation will be given with in the radius of 30KMS from Our Hi-Tech city office. Client: UK Based (Product Related)   Responsibilities:
    • Communicate with the project stakeholders to prepare data for the data-fixing process and run reports
    • Provide support on internal systems, such as SAP and the Publishing System, to colleagues within the ELT business, as required
    • Run weekly/monthly scheduled reports for assigned projects
    • Manage Basic Change Form and other requests via JIRA
    • Assist with data cleansing projects, as instructed by your Reporting Manager
    • Track all emails related to each request
    • Analyze the timeline and enforce SLA around the milestone timelines
    • Perform daily, weekly and monthly reviews
    • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
      Required: Should have at least minimum 1 Years of experience working in an international project. Good email drafting skills and should have hands on experience with MS Excel. Should be able to handle the international process. Need Graduation in any filed. Interested candidates can share their CV's at hidden_email or can text on my whatsapp: hidden_mobile   Interview Rounds: 1st Round: Handwriting, Writing & Excel tasks 2Nd Round: CEPT (English Test Listening and Reading) 3rd Round: Manager 4th round: Client  

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Associate Analyst - (International Semi Voice)

Contact Details:

Company: Tech Mahindra
Location(s): Hyderabad

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Keyskills:   online lead generation email marketing customer support publishing marketing communication international call center performance based marketing

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Tech Mahindra

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, d...