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Intern (Service Desk) @ Sophos

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 Intern (Service Desk)

Job Description

  • Provide IT Support to Sophos employees by triaging the Incident, Request, and call
  • Support PC hardware components, desktop operating system software, and application software.
  • Perform standard Image Deployment process
  • Perform minor repairs to equipment and arrange for other servicing needs.
  • Identify and report system issues to vendors. Monitor and test resolution of those issues sent to vendors. Communicating with vendor for warranty claims.
  • Perform Asset Check and Inventory
  • Contribute to Sophos Technical Documentation and can provide user training for basic hardware and software use.
  • Provides reports to immediate superior on daily tasks and activities
  • Performs other functions and requests assigned by immediate superior
  • What you will bring
  • Knowledgeable on different Operating System (Win10, MacOS, Linux)
  • Must be available and willing to commit at least six (6) months initially for an internship.
  • Must be pursuing an undergraduate or graduate level degree in a computer related field
  • A basic understanding of Operating system, computer hardware, networking equipment and print services.
  • Ability to prioritize tasks and efficiently manage time.
  • Good oral and written communications skills

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security,
Role Category: IT Support
Role: Desktop Engineer
Employement Type: Full time

Contact Details:

Company: Sophos
Location(s): Kolkata

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Keyskills:   Computer hardware Linux HP data protector Incident management System software Security operations Information technology Internship Recruitment Technical documentation

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₹ Unpaid

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Sophos

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