Desired Candidate Profile
Please find the below Job Description: Position:Senior Manager / Manager Operations - US Healthcare RCM
Experience: 8+ Years of experience in US Healthcare Operations
Work Location: Airoli,Mumbai
Skills Required: Should be a subject matter expert and have in-depth understanding of all functions of RCM (AR, Billing , Payment Posting, charge Entry and Denials Calling) regard to US healthcare services.
Strong understanding of healthcare principles and concepts.
Should have minimum 8+years of experience in AR, Billing , PP ,Denials etc
Strong Client interaction and Management Skills.
Good Communication Skills, Analytical Skills and Interpersonal Skills.
Roles and Responsibilities: Review of allotment and work load balancing.
Overall production planning and monitoring.
Day to day management of client deliverables and escalation.
Day to day people management & Performance and feedback Management. Team and operation Representation for client calls.
Verifying the core system to control the workflow including data management.
Establish a robust quality assurance utility & culture that focuses operations management on improving service quality, minimizing cost of errors and poor processing.
Develop a strong and high performing team that ensures good quality of work for clients & establishes and maintains Quality improvement activities according to regulatory requirements, policies, procedures and contractual agreements. Identify & lead process improvement initiatives in all RCM functions that drive business value.
To advise the team on the norms required to maintain quality Standards as per the SLA.
Review performance of different processes regularly with the team and with Operations Heads.
To be able to identify process gaps and initiate discussions with client and should be able to effectively articulate the benefits.
Should be able to identify and suggest automation opportunities.
Interested candidates please contact us on 022-39487543 or mail updated profile to an************r@ge**s.com
Education:
UG: Any Graduate - Any Specialization
Contact Details:
Keyskills:
healthcare operations
rcm
us healthcare
accounts receivable
Medical Billing
revenue cycle management