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Chat Support Executive Job In Meta Hr @ Meta Hr Placements

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 Chat Support Executive Job In Meta Hr

Job Description

    Job Title: International Chat Process Executive

    Location: Vikhroli

    Job Type: Full-time

    About the Role:

    We're seeking a highly skilled and experienced Customer Support Specialist to join our international customer support team in Vikhroli. As a Customer Support Specialist, you will be the primary point of contact for our international customers, providing exceptional support and resolving complex customer issues via chat.

    Responsibilities:

    - Respond to customer inquiries via chat in a timely and professional manner
    - Resolve complex customer complaints and concerns in a courteous and efficient way
    - Provide accurate and helpful information to customers about our products and services
    - Collaborate with internal teams to resolve customer issues and improve processes
    - Meet and exceed customer satisfaction targets

    Requirements:

    - 1 year of experience in a customer-facing role, preferably in a chat or call center environment
    - Excellent communication, interpersonal, and problem-solving skills
    - Ability to work in a fast-paced environment and meet productivity targets
    - Strong analytical and conflict resolution skills
    - Ability to work in a team environment and collaborate with other teams

    What We Offer:

    - Competitive salary of 40,000 per month
    - Opportunity to work with a global company and gain international experience
    - Professional training and development opportunities
    - Collaborative and dynamic work environment
    - Recognition and rewards for outstanding performance

    If you're a customer-focused and results-driven individual with excellent communication skills, we encourage you to apply for this exciting opportunity!

     

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Specified
Role/Responsibilies: Chat Support Executive Job In Meta Hr

Contact Details:

Company: Meta Hr Placements
Location(s): Mumbai

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Keyskills:   international call center communication skills chat process

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Meta Hr Placements

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