Subject Matter Expert - Network Security
- Orange Business
- 5 - 8 years
- Mumbai
- 5 months ago
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Job Description
About the role
Were searching for a talented and passionate Subject Matter Expert having expertise on datacenter & cloud network and security technologies to join our Service Delivery, which is responsible for remotely managing, securing and supporting Cloud & IT infrastructure for our customers around the world.
Your will provide design, engineering, configuration, administration, maintenance and support of network and security infrastructure deployed in the customer environment which include physical or virtual routers, switches, firewalls, load balancers etc. You will be required to handle multiple assignments concurrently, leveraging experience skills in handling complex environments and coordinating task among teams. You will be required to work in 24x7 shift rotations to ensure service availability to our customers.
Job Responsibilities:
- Manage network, load balancers, firewalls in the customer environment
- Manage operational maintenance, security, and availability of infrastructure
- Perform analysis and diagnosis of complex issues, troubleshoot and resolve to restore services
- Perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters
- Perform Root Cause Analysis (RCA) as part of problem management
- Assist in analyzing historical usage for tracking and trending
- Identify performance bottleneck and suggest for the improvements
- Implement capacity improvement plan
- Develop and maintain the Technical Disaster Recovery Plan. Provide technical support during disaster. Execute Technical Disaster Recovery plan during DR and DR drill.
- Remediate security vulnerabilities identified by IT Security team
- Prepare and manage HLD & LLD, process and technical documentation
This is a customer-facing role and is ideal for an excellent communicator with a positive outlook and a get-the-job done attitude. Ideally you should have 5-8 years relevant experience in large scale deployment having minimum 10 years of industry experience. You should be ready to work in customer time zone and during off business hours to carryout changes.
Qualifications & Work Experience:
- BE/B.Tech/MCA/ B.Sc. (IT/Computer Science)
- CCIE ( R&S / datacenter / security) , firewall certification
- Infoblox / BlueCat certification, F5/Citrix NetScaler certification, Palo Alto/Checkpoint certification
- Experience on designing, implementing and managing large scale DC environment
- In-depth knowledge of IPv4, IPv6 , DNS/DHCP, IP Address Management
- Experience in managing LAN/WAN/WLAN
- Experience in managing load balancers (F5, NetScalar), IPAM (Infoblox), internet gateways
- Good hands-on experience on installation and configuration of network (switches, routers) and security devices (firewalls) and network services (like NTP, RADIUS/TACACS/AAA etc.)
- Good experience in managing/integrating cloud networking ( Azure/AWS/GCP), having hand-on experience on configuration of cloud network and security configurations
- Basic Knowledge on any Scripting language like PowerShell, Python, etc.
- Should have knowledge of ITIL processes. Experience working in ITIL tools like Service Now etc.
- Experience working with some or all technologies below:
- Cisco Nexus / ACI
- Dell /HPE/Huawei network switches
- Palo Alto/ Fortigate / Checkpoint firewalls
- Infoblox /BlueCat
- F5 / Citrix NetScaler / A10 /AVI
- Cisco switches / routers
- Azure/AWS/GCP
Skill Set:
- Excellent communication skills
- Ability to handle multiple projects simultaneously
- Knowledge of information security standards and compliance
- Knowledge of vulnerability remediation
- Ability to lead troubleshooting for issues both known and unknown across domain
- Proven ability to provide technical recommendations to solve short- and long-term issues
- Proven ability to create technical design documentation using MS Visio
- Strong analytical skills for solving technical issues, isolation of application / network performance / server / storage issues
- Understanding and experience in working within an ITIL framework operational environment.
Location-Mumbai,Gurugram,Bengaluru,Pune,Chennai
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Consulting, Role Category: IT ConsultingRole: Subject Matter Expert - ITEmployement Type: Full timeContact Details:
Company: Orange BusinessLocation(s): Mumbai
Keyskills: Network Security IP Address Management Azure IPv6 GCP Cloud IPv4 LAN DNS AWS DHCP
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Orange Business
Orange Business Services is a global IT and communications services provider, with services in 220 countries. We help companies collaborate more effectively, operate more efficiently and engage better with their customers, connecting their people, sites and machines securely and reliably.
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