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Assistant Manager - Life Insurance Training @ Genpact

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 Assistant Manager - Life Insurance Training

Job Description

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager - Life Insurance Training In this role they need to Ensure 100% adherence to SOPs/Update trackers, update dissemination, error root cause analysis, training needs identification, planning and conducting refreshers, knowledge assessments Responsibilities: Take ownership for New Hire Training & Knowledge Management Timely & effective pre- process & process trainings Ensure100% adherence to SOPs/Update trackers, update dissemination, error root cause analysis, training needs identification, planning and conducting refreshers, knowledge assessments Adherence to Genpact business training common minimum practices Daily touch points with process trainers, SME to effectively drive knowledge management and people development practices Maintain key records like working files, email for reference and audit purpose Qualifications we seek in you! Minimum Qualifications: Any graduate except B. Tech and Technical Graduation & Law Relevant experience in Customer Service & Claims backend operations experience in Life Insurance Preferred-prior Transitions/ knowledge transfer experience/engagement to enable smooth knowledge capture/ transfer Preferred skills: Proven work experience preferred in Customer Service backend operations experience in Life Insurance Excellent Interpersonal skills! Proactive communication & High analytical skills! should be able to foresee issues and suggest solutions, with impactful data JobAssistant Manager Primary LocationIndia-Pune ScheduleFull-time Education LevelBachelor's / Graduation / Equivalent Job PostingJan 10, 2025, 8:02:04 AM Unposting DateOngoing Master Skills ListOperations Job CategoryFull Time,

Employement Category:

Employement Type: Full time
Industry: BFSI
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Assistant Manager - Life Insurance Training

Contact Details:

Company: Genpact
Location(s): Other Maharashtra

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Keyskills:   Customer Service Life Insurance Knowledge Management Training SOPs Planning Interpersonal skills Analytical skills

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Genpact

Genpact Headstrong Capital Markets is a global consulting and IT services company with a specialized focus in capital markets. With more than 20 years of experience consulting with 9 of the worlds top 10 investment banks, we are the world’s leading technology services provider for the fin...