Team Leader Job in Silaris Informations
- Silaris Informations
- 1 to 6 Yrs
- Delhi, NCR
- 4 months ago
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Job Description
Job Title : Team Leader
Department : Sales
Job type : Full-time
Job Summary :
We are looking for an experienced team leader to oversee and manage a team of sales to insure high performance efficiency, and customer satisfaction, efficiency and customer satisfaction. the ideal candidate should have excellent leadership, problem- solving and communications skills.
Key Responsibilities:
Lead , mentor, and motivate a team to achieve individual and team targets.
Monitor team performance through key mentrics
Conduct regular team meetings, training, and one-on-one coaching sessions.
Handle escalations and resolve customer issues effectively.
Ensure adherence to company policies processes and quality standards.
collaborate with others departments to improve operations and customer experience .
Generate reports on team performance and provide insights for improvements
Assist in hiring and training new team members.
Requirements:
Experience: Minimum 6 months of experience in a similar role in Sales .
Education : Bachelor's degree preferred
Strong leadership and people management skills.
Excellent communication and problem-solving abilities .
Ability to handle pressure and meet deadlines .
proficiency in CRM software ,MS office, and reporting tools
Harsh - hidden_mobile
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Sales / BDFunctional Area: Not SpecifiedRole/Responsibilies: Team Leader Job in Silaris InformationsContact Details:
Company: Silaris InformationsLocation(s): Delhi, NCR
Keyskills: sla management attrition control service level management service levels shrinkage control attrition shrinkage team leading
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Foursis Technical Solution is an up growing recruiting & human resource outsourcing organization, providing the niche service with the committed approach. The inception happed in the year 2011 at Rajkot; successfully placing candidates for construction sector. Our agile steps and growing success s...
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