Tech Mahindra is Hiring Customer Service
- THR Consultants
- 0 - 3 years
- Mohali, Chandigarh
- 5 years ago
- Email to a friend
- Report this job
Job Description
Tech Mahindra is Hiring Freshers/ Experienced For Voice & Chat Process!
(Contact the HR below to fix the interview from 10 AM - 5 PM) HR Prachi - 8077690*** Designation : Customer Service Associate
Process : Flipkart, Swiggy, Vodafone
Salary : 13k - 18k (In hand)
Location : Noida, Chandigarh
Skills & Qualification : 1) Any Graduate / Post Graduate / Under-Graduate 2) Experience : 0 - 3 Years (Freshers can also apply) 3) Good Communication skills and basic computer knowledge
Job Roles & Responsibilities : 1) Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints. 2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken. 3) Process orders, forms and applications. 4) Follow up to ensure that appropriate actions were taken on customers' requests. 5) Refer unresolved customer grievances or special requests to designated departments for further investigation. Compensation & Benefits: Rs. 15,000 - Rs. 22000(CTC) per Month + Incentives; will be decided based
Skills & Qualification : 1) Any Graduate / Post Graduate / Under-Graduate 2) Experience : 0 - 3 Years (Freshers can also apply) 3) Good Communication skills and basic computer knowledge
Job Roles & Responsibilities : 1) Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints. 2) Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken. 3) Process orders, forms and applications. 4) Follow up to ensure that appropriate actions were taken on customers' requests. 5) Refer unresolved customer grievances or special requests to designated departments for further investigation. Compensation & Benefits: Rs. 15,000 - Rs. 22000(CTC) per Month + Incentives; will be decided based
Thanks & Regards, Prachi Saxena
Senior Recruiter Tanishi HR Consultants
Consulting | Learning | Recruitment pr**********a@th***********s.com Cell: +91-877690003
Senior Recruiter Tanishi HR Consultants
Consulting | Learning | Recruitment pr**********a@th***********s.com Cell: +91-877690003
Job Classification
Industry: BPO, Call Centre, ITeSFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations, Role Category: VoiceRole: VoiceEmployement Type: Full timeEducation
Under Graduation: Graduation Not Required, Any Graduate in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization, Post Graduation Not RequiredDoctorate: Doctorate Not Required, Any Doctorate in Any SpecializationContact Details:
Company: THR ConsultantsLocation(s): Mohali, Chandigarh+ View Contact
Keyskills: bba bpo customer service associate night shift Email cce customer care call center mba grievance handling customer support domestic csa bcom fresher voice process cse chat communication skills
Fraud Alert to job seekers!
₹ 1,50,000 - 2,25,000 P.A
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