Provides customer support to corporate customers, on a variety of services for hotel and air reservations. Identifies, researches, and resolves bookings if within defined scope of work. Responds to telephone calls, email initiated by customers via the self-service web portal or over a call. Has knowledge of World Geography, Visa Transit, Routing, fares, taxes and commonly-used concepts, practices, and procedures within a corporate travel field. Relies on instructions, pre-established guidelines and the knowledge base to perform the function of the job. Works under general supervision of the Team lead.
5 days working, 2 weekly off
Candidate should be ready to work in 24*7
Education qualification: Graduate in any discipline/Dropout
Excellent Communication skills
Minimum 1 Year Experience (Travel)/ Fresher can also apply