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Customer Success Management - Trainee Job in @ JungleWorks

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 Customer Success Management - Trainee Job in

Job Description

    Job Information Date Opened 02/03/2025 Job Type Full time Industry Internet Work Experience 0-1 year City Mohali State/Province Punjab Country India Zip/Postal Code 140306 Job Description Job Title: Customer Success Management - Trainee Location: Mohali, India Summary: Seeking a Customer Success Management - Trainee to ensure positive customer experiences, build loyalty, and foster long-term relationships. Your Roles and Responsibilities: Manage assigned customer relationships for successful product use, retention, and satisfaction Prepare and nurture customers to become product advocates Help customers achieve their educational goals using our products Identify and address common customer issues Advocate customer needs cross-departmentally Identify and develop up-sell opportunities Respond to customer queries via email and telephone You Should have: 0-3 years of experience as a Technical Account Management in a technology or SaaS solutions company Strong written and verbal English communication skills Techno-commercial mindset with understanding of various use cases Graduation with an engineering background preferred Strong teamwork skills with ability to work independently Comfortable with night and flexible shifts Qualification: Graduate/Post Graduate in any domain Compensation: Competitive salary based on qualifications and experience,

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: Production
Functional Area: Not Specified
Role/Responsibilies: Customer Success Management - Trainee Job in

Contact Details:

Company: Jungleworks
Location(s): Other Punjab

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Keyskills:   Customer Relationship Management Issue Resolution Upselling Written Communication Verbal Communication Teamwork

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JungleWorks

JungleWorks is the parent company behind the suite of products that powers the need of on-demand set-up. This tech stack includes Tookan, Yelo, Fugu, Flightmap, Kato and Bulbul. The company's suite of products is designed to make operation smoother for entrepreneurs and enterprises looking to provid...