Support Lead - Rulestream Applications Job in
- Baker Hughes
- 12 to 16 Yrs
- Other Maharashtra
- 5 months ago
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Job Description
- Senior SQL Server Architect & SQL Developer Do you relish the prospect of working with cutting-edge database technology Are you a Database Administrator looking for a new opportunity About The Team Baker Hughes" Digital Technology team provide and create tech solutions to cater to the needs of our customers. As a global team we collaborative to provide cutting-edge solutions to solve our customer's problems. We support them by providing materials management, planning, inventory and warehouse solutions. Partner with the best Baker Hughes Digital Technology team is looking for a motivated and proactive professional with exceptional skills in Application Support and maintenance. As an Application Maintenance and Support Manager you will be responsible for end-to-end maintenance, improvement, enhancement, and support of ValvStream, a Rulestream based DCM application. You will be responsible to define and maintain policies and procedures on ValvStream maintenance and support services and will work closely with all stakeholders like End Users, Product Owners, Development & Support Team(s), Product Vendor etc to ensure that everything is dealt with according to the agreed policies procedures in best interest of business. You will also provide appropriate guidance to the stakeholders. As a Support Lead-Rulestream Applications, you will be responsible for: Defining policies and procedures for maintenance and support of application(s) and ensure that they are aligned to organizational and regulatory requirements of application. Working with various types of stakeholders and ensure that everything related to the application is dealt as per the agreed policies and procedures. Developing and implementing a ValvStream application support model to ensure timely disposition, allocation, and effective resolution of incidents & service requests. Working closely with key users and gather Voice of Customer (VoC). Convert the VoC into meaningful requirements/ideas which can lead to improvement of user experience. Leading and managing ValvStream development and support teams. Working with key stakeholders and decide task prioritization. Collaborating with stakeholders of ValvStream and other applications and address issues and new requirements. Planning and managing application release, patch and upgrades. Liaisoning with Rulestream Product Vendor and other Product Vendors to discuss and fix any platform/tool related defects. Driving smooth organizational change management when there are substantial changes to the business process, ways of working, application functionality etc. Working with tools chain used for seamlessly maintaining the application and providing support to end users and other stakeholders. Fuel your passion To be successful in this role you will: Have a Bachelors degree in computer science, Information Technology, or any other related field. Have a Minimum of 12 years of experience in maintenance and support of various IT Enterprise Applications, with at least 7 years in leadership position. Have Extensive experience of Traditional and Agile Application Development Methodology Have Detailed knowledge of Traditional and Modern ITSM support model and demonstrated experience in implementing them. Be able to demonstrate strong understanding of Application Lifecycle Management, including deployment, maintenance, and support. Be able to demonstrate in-depth understanding of incident, problem, and change management processes. Have Experience with at least 2 widely used application monitoring tools. Example: Dynatrace, Splunk Have Excellent leadership, communication, and interpersonal skills. Have Experience in working with cross functional stakeholders i.e. end users, product owners, development and support team, product owners of other integrated applications etc. and communicating appropriately Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress Join us and become part of a team of people who will challenge and inspire you! Lets come together and take energy forward. R125916,
Employement Category:
Employement Type: Full timeIndustry: IT Services & ConsultingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Support Lead - Rulestream Applications Job inContact Details:
Company: Baker HughesLocation(s): Other Maharashtra+ View Contact
Keyskills: Application Support Maintenance Application Lifecycle Management Incident Management Problem Management Change Management Leadership Communication Interpersonal Skills SQL Developer Database Administrator
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At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward.For more than a century, our inventions have revolutionized energy. Today, we are bringing our e...
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