telesales trainer
department: customer experience
location: noida
salary: up to 5 lpa
working days: 6 days a week
we are looking for a telesales trainer to enhance the performance of our inside sales and customer service teams. the trainer will develop and deliver training programs to improve sales techniques, customer engagement, and revenue generation.
conduct onboarding and refresher training for telesales executives.
develop and update sales scripts, training manuals, and role-playing exercises.
monitor call quality, provide feedback, and improve conversion rates.
track training outcomes using performance metrics like conversion rates, aht, and csat.
collaborate with sales leaders to align training with business goals.
achieve 85%+ pass rate in training assessments.
improve sales conversion rates by 15-20%.
maintain 95%+ adherence to sales scripts and compliance guidelines.
conduct quarterly refresher training and personalized coaching.
graduate with 3+ years of telesales training experience.
strong communication, coaching, and analytical skills.
expertise in crm tools, sales techniques, and objection handling.
work in a dynamic and fast-growing environment.
opportunities for career growth and skill development.
Keyskills: team motivation training time management decision-making team leadership communication skills telesales
Company DetailsElevate X Solutions is a recruitment firm that specializes in connecting businesses with top-tier talent across various industries. We are dedicated to helping organizations scale their human capital efficiently while ensuring candidates are placed in roles where they can excel. O...