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Trainer-eXs Job in Elevate X solutions

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 Trainer-eXs Job in Elevate X solutions

Job Description

    telesales trainer

    department: customer experience
    location: noida
    salary: up to 5 lpa
    working days: 6 days a week


    about the role

    we are looking for a telesales trainer to enhance the performance of our inside sales and customer service teams. the trainer will develop and deliver training programs to improve sales techniques, customer engagement, and revenue generation.

    key responsibilities

    • conduct onboarding and refresher training for telesales executives.

    • develop and update sales scripts, training manuals, and role-playing exercises.

    • monitor call quality, provide feedback, and improve conversion rates.

    • track training outcomes using performance metrics like conversion rates, aht, and csat.

    • collaborate with sales leaders to align training with business goals.

    key result areas (kra)

    • achieve 85%+ pass rate in training assessments.

    • improve sales conversion rates by 15-20%.

    • maintain 95%+ adherence to sales scripts and compliance guidelines.

    • conduct quarterly refresher training and personalized coaching.

    what we are looking for

    • graduate with 3+ years of telesales training experience.

    • strong communication, coaching, and analytical skills.

    • expertise in crm tools, sales techniques, and objection handling.

    why join us

    • work in a dynamic and fast-growing environment.

    • opportunities for career growth and skill development.

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Specified
Role/Responsibilies: Trainer-eXs Job in Elevate X solutions at

Contact Details:

Company: Elevate X solutions
Location(s): Noida, Gurugram

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Keyskills:   team motivation training time management decision-making team leadership communication skills telesales

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Elevate X solutions

Company DetailsElevate X Solutions is a recruitment firm that specializes in connecting businesses with top-tier talent across various industries. We are dedicated to helping organizations scale their human capital efficiently while ensuring candidates are placed in roles where they can excel. O...